Legal
Subprocessors
The providers below help us operate Tulvo. We post changes on this page at least 30 days in advance. To receive notices or raise a reasonable objection during that period, email support@tulvo.io. We will review your objection.
Core infrastructure & operations
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Hosting, database, cache, storage, CDN, auth (Cognito), email (SES) | All customer & account data | US (us-west-2, Oregon) |
| OpenAI | AI / LLM processing | Prompts and content you send to AI; member names/emails as context | US |
| Stripe | Payments & subscription billing | Billing details, payment info | US / global |
| Amazon SES | Transactional & notification email | Recipient, subject, body; opens/clicks | US (within AWS) |
| Google Firebase (Cloud Firestore, Authentication) | Real-time sync of workspace changes and sign-in for live updates | User IDs; workspace events, including item content on shared boards (kept about 60 seconds) | US |
| Google Workspace | Company email and support inbox | Messages you send us, including privacy and support requests | US / global |
Analytics, marketing & monitoring
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Google Analytics (GA4) | Product & web analytics | Visitor/event IDs, pages, sign-up/purchase events, IP | US / global |
| Meta (Pixel + Conversions API) | Advertising measurement | Browser/online IDs, IP, hashed email/name | US / global |
| Microsoft Clarity | Website session recording and heatmaps | Session recordings, IP, Clarity IDs | US / global |
| Sentry | Error & performance monitoring | User ID, email, name on errors; sampled session replay | US |
| Partnero | Affiliate / referral program | Affiliate & referral data (email, name) | US |
| Cal.com | Demo-call booking | Name, email, meeting details | US / global |
| Iframely | Link previews | URLs users embed | US |
| Google Tag Manager | Delivers our analytics and advertising tags on tulvo.io and the app | IP address, browser information, page URL | US / global |
| YouTube (Google) | Product videos embedded on tulvo.io | IP address, browser information; YouTube may set cookies | US / global |
Optional integrations (used only if you connect them)
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Slack | Integration, plus our internal sign-up and error alerts (always on) | Data you choose to sync; sign-up names/emails; error messages | US / global |
| Google (Workspace / Sheets) | Integration & OAuth | Data you choose to import | US / global |
| Notion | Integration & import | Data you choose to import | US / global |
| GitHub | Integration & import | Data you choose to import | US / global |